Legal and policy information

This page provides access to Napair’s legal terms, domain policies, customer service commitments, complaints procedure and abuse reporting information.

Terms and Conditions
Service-wide terms that apply when using Napair and ordering services.
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Domain Registration Terms
Terms specific to domain name registration, renewal, transfer and management services.
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Renewal and Expiry Policy
How Napair handles expiring and expired domain name registrations.
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Complaints Procedure
How to submit a complaint about a Napair service and how it is handled.
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Abuse Reporting
How to report phishing, malware, fraud, DNS abuse and other misuse of a Napair-managed domain.
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Privacy Policy
What personal data Napair collects, how it is processed and customer rights.
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Reseller Policy
Napair's position on resellers for .uk domain name registrations.
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Nominet Service Levels
Customer service level commitments published by Napair.
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